We are committed to safeguarding the personal data entrusted to us by our clients, candidates, employees, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable data protection laws.

1. Who We Are

Cultureasy Inc. is dedicated to creating human-centered workplaces and transforming organizational practices through holistic HR solutions, career consultation, and psychological support. This policy applies to all interactions with Cultureasy Inc., including but not limited to lead generation, candidate data handling, employment-related data, and customer interactions.

2. Scope of This Policy

This Privacy Policy applies to all individuals interacting with Cultureasy Inc., including:

• Job applicants and candidates participating in recruitment processes.

• Employees of our clients or partners.

• Visitors to our website or users of our digital platforms.

• Clients and customers accessing our services.

3. Information We Collect

We collect and process the following categories of information:

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3.1. Lead Generation Data

What we collect: Name, job title, email address, phone number, company details, and communication preferences.

Why we collect it: To understand your needs, tailor our communications, and offer relevant services.

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3.2. Candidate Data

What we collect: Personal information (name, address, date of birth), application materials (resume, cover letters), and assessment results.

Why we collect it: To evaluate qualifications, match candidates with roles, and provide feedback when necessary.

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3.3. Employment Data

What we collect: Payroll data, tax identification numbers, performance appraisals, and records of participation in wellness programs.

Why we collect it: For HR management, legal compliance, and internal reporting.

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3.4. Customer Data

What we collect: Contact information, billing and payment details, service usage metrics, and communication records.

Why we collect it: To provide services, ensure customer satisfaction, and comply with financial regulations.

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3.5. Technical Data

What we collect: IP addresses, browser type, device identifiers, and website interaction data.

Why we collect it: To improve user experience, enhance platform functionality, and ensure data security.

4. How We Use Your Information

We use your information for the following purposes:

To deliver tailored HR and career consultancy services.

To facilitate recruitment processes and candidate placement.

To provide customer support and respond to inquiries.

To conduct analytics and improve our services.

To comply with legal obligations such as tax reporting or employment law requirements.

5. Legal Bases for Processing

We process your personal data under the following legal grounds:

Consent: When you provide explicit permission for a specific purpose.

Contractual necessity: When processing is required to fulfill our agreements with you.

Legal obligation: When required to comply with applicable laws.

Legitimate interests: For purposes such as improving services or protecting against fraud.

6. How We Share Your Information

We may share your data in the following scenarios:

With service providers (e.g., payment processors, IT support) under strict confidentiality agreements.

With clients during recruitment processes, after obtaining your consent.

With regulatory authorities as required by law or to protect our legal rights.

In business transfers, such as mergers or acquisitions, where your data may be included in the transferred assets.

We ensure that all third parties adhere to the same level of data protection as outlined in this policy.

7. User Responsibilities

To help us maintain a secure and compliant environment, we ask you to:

Provide accurate and up-to-date information.

Use our platforms responsibly and avoid unauthorized access or misuse.

8. Data Retention and Deletion

We retain your data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods include:

Candidate data: Kept for up to [2 years] following the conclusion of the recruitment process unless otherwise agreed.

Employment records: Retained for the duration of employment and as required by law afterward.

Customer data: Maintained for the duration of the service relationship and as required by financial regulations.

Once the retention period expires, we securely delete or anonymize your data.

9. Data Security Measures

We implement robust security measures, including:

Encryption of sensitive data during transmission and storage.

Regular security assessments and vulnerability scans.

Access controls to limit data access to authorized personnel only.

Secure disposal of physical and digital data when no longer needed.

Despite these measures, no security system is infallible. We encourage users to report any suspected breaches to us.

10. Third-Party Services

Our platforms may integrate with or link to third-party services (e.g., payroll processors or assessment tools). These third parties have their own privacy practices, which we recommend reviewing before using their services.

11. International Data Transfers

When transferring data internationally, we comply with applicable laws and ensure appropriate safeguards, such as:

Standard Contractual Clauses approved by data protection authorities.

Data transfer agreements ensuring equivalent privacy protections.

12. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

The right to access and obtain a copy of your data.

The right to request corrections to inaccurate information.

The right to object to or restrict certain processing activities.

The right to withdraw consent for data processing where applicable.

To exercise your rights, contact us at privacy@cultureasy.com.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect analytics. You can manage your preferences or disable cookies through your browser settings. Disabling cookies may limit certain functionalities.

14. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children without appropriate parental consent.

15. Policy Updates

We periodically review and update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on our website, and we encourage you to review the policy regularly.

16. Contact Us

For questions, concerns, or data requests, please contact:

Cultureasy Inc.

Email: contact@cultureasy.com

Effective Date: March 2025